Legal Document

k44 price Privacy Policy

Your personal information is very important to us. This policy explains in detail how k44 price collects, stores, and protects your information.

SSL Encrypted Data Protected Legal Document
Last Updated: January 2025
This privacy policy applies to all users of the k44 price platform. Please read this policy carefully before using the site. Continued use of the platform means you have accepted the terms of this policy.

1 Introduction and Scope

k44 price is an online gaming and sports betting platform that provides services to users in Bangladesh. We place the highest priority on protecting our users' privacy. This privacy policy explains what information is collected when you register, log in, or use any of our services on k44 price, and how that information is used.

This policy is an integral part of our Terms and Conditions and both documents should be read together. In the event of any conflict, this privacy policy will apply. k44 price may update this policy from time to time — if changes are made, you will be notified via your registered email or through a notification on the platform.

2 Information We Collect

k44 price collects various types of information, which can be divided into the following categories:

2.1 Registration and Identity Verification Information

We collect information you voluntarily provide when creating an account. This includes:

  • Full name, date of birth, and age verification details (to confirm 21+)
  • Valid email address and mobile number
  • Username and encrypted password
  • National ID card or passport number (for identity verification purposes)
  • Current address and nationality

2.2 Financial Information

Financial transaction information is collected during deposits and withdrawals. For transactions made via bKash, Nagad, Rocket, Upay, or bank transfer, the necessary account details are processed securely. We never store full card or account numbers — only transaction records are kept.

2.3 Device and Usage Information

When you use the k44 price platform, certain technical information is collected automatically:

  • IP address and device identifier information
  • Browser type, version, and operating system
  • Page visit times, session duration, and navigation patterns
  • Information collected through cookies and similar tracking technologies

2.4 Support and Communication Information

Records of conversations held when seeking support via live chat or email may be stored for service improvement and dispute resolution purposes.

3 Purpose of Using Your Information

k44 price uses your information for the following purposes:

  1. Account Management and Verification: To complete the registration process, send OTPs, and ensure account security.
  2. Financial Transaction Processing: To manage deposits and withdrawals properly and to prevent fraudulent transactions.
  3. Age Verification: To ensure that only persons aged 21 or above are using the platform.
  4. Service Improvement: To analyse user experience and improve the platform's performance and features.
  5. Customer Support: To resolve any questions or issues you have and to maintain a support history.
  6. Promotional Communications: To inform you about bonuses, offers, or important updates, subject to your consent.
  7. Responsible Gaming: To identify unusual gaming patterns and provide assistance where needed.
We never sell your information to third parties. Information may only be shared with partners necessary for service delivery and where required by legal obligation.

4 Data Storage and Security

4.1 Security Measures

k44 price applies industry-standard technical and administrative measures to keep your personal information safe. Data transmission is secured using SSL encryption technology. Servers are kept in secure environments and only authorised staff can access sensitive information.

4.2 Retention Period

Information is stored for as long as your account is active. Even after account closure, financial transaction records and identity verification information may be retained for a set period for legal and security reasons.

4.3 Sharing Information with Third Parties

k44 price may share information in the following limited circumstances:

  • Payment Processors: With bKash, Nagad, Rocket, Upay, or banking partners for transaction processing
  • Technology Service Providers: With technology partners required to operate the platform, under confidentiality agreements
  • Legal Obligations: With authorities pursuant to a court order or other legal requirement
  • Fraud Prevention: With security partners to detect fraudulent activity

5 Cookie Policy

The k44 price website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

5.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and keep security features active. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language settings.
  • Analytics Cookies: Collect statistical data to understand which sections of the platform are used most.

You can disable non-essential cookies from your browser settings, though this may limit some functionality of the platform.

6 Your Rights

As a user of the k44 price platform, you have the following rights:

6.1 Right to Access Information

You may request a copy of the information we hold about you. That information will be provided to you within a reasonable time after your request.

6.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly in your account settings; otherwise, please contact our support team.

6.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, financial transaction records and information subject to legal obligations may not be possible to delete.

6.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. This can be done by changing your notification preferences in account settings or through the support team. However, necessary service-related messages cannot be stopped.

7 Protection of Minors

k44 price strictly prohibits anyone under the age of 21 from using the platform. The age verification process at registration ensures this. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

We believe in responsible gaming and remain mindful of users' mental wellbeing and financial safety. If a parent suspects their child is using the platform, please contact the support team without delay.

8 Third-Party Links and Services

The k44 price platform may contain content from game providers such as Pragmatic Play, PG Soft, JILI, Evolution, or Spribe. These third parties have their own privacy policies and k44 price is not responsible for their data practices. Where mobile banking services such as bKash, Nagad, Rocket, or Upay are used for payment processing, their own terms will apply.

9 Policy Changes and Updates

k44 price may change this privacy policy from time to time. For significant changes, you will be notified via your registered email or through a notification after logging in to the platform. Continued use of the platform after changes means you have accepted the updated policy.

To fully understand all the terms of using our platform, visit the About k44 price page, where the platform's background and values are described in detail.

10 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. Our support is available seven days a week, twenty-four hours a day, in Bengali and English via live chat and email.

Email:

[email protected]

For quick answers to common questions, visit our FAQ page — you will find answers to many questions about accounts, payments, and privacy there.